Editorial scores — never paid placement. See our methodology for how we weight each dimension.
Overall★★★★☆ 4.3 / 5
Customer support★★★★☆ 4.0 / 5
Support response time★★★★☆ 4.0 / 5
Value for money★★★★☆ 4.0 / 5
Server speed★★★★½ 4.5 / 5
Network uptime★★★★½ 4.5 / 5
Product range★★★★★ 5.0 / 5
What we liked
Choose your cloud — DigitalOcean, Vultr, Linode, AWS or GCP — Cloudways manages the WordPress layer on top
Server-based pricing scales well for agencies running many client sites
Vertical scaling: bump CPU/RAM with a click during traffic spikes
Now part of DigitalOcean — financial stability for the long term
Where it could be better
Server-based model means you pay per server, not per site — confusing for first-timers
No email hosting included
Backups cost extra on top of base server price
Our verdict
Cloudways is the right pick for agencies and consultants who want VPS-grade performance without the sysadmin work. The DigitalOcean acquisition has been good for stability, and the WordPress stack tuning is genuinely fast.
Best for
Cloudways is a particularly strong fit for these use cases:
Based on our scoring, Cloudways is the best fit for Agencies, WooCommerce, Multi-site. The single strongest reason is: Choose your cloud — DigitalOcean, Vultr, Linode, AWS or GCP — Cloudways manages the WordPress layer on top.
Support hours: 24/7 chat. Cloudways operates UK data centres for low-latency UK traffic.
Plans start at £11 per month. Annual commit: 20% off 3-month commit. TrustPilot rating: 4.5/5 from 2,300 reviews.
Server-based model means you pay per server, not per site — confusing for first-timers.
Ready to try Cloudways?
Visit Cloudways
Pricing starts at £11/month. 20% off 3-month commit.